Frequently Asked Questions

Find answers to common questions about our courses, sugar art techniques, custom orders, and workshops. Can't find what you're looking for? Get in touch with us.

Courses

Sugar Art

Orders & Workshops

General

Still Have Questions?

If you can't find the answer you're looking for, our team is here to help. Reach out to us through our contact page, or join our community forum for support from fellow students.

Get in Touch

Frequently Asked Questions

Courses

Are the courses suitable for beginners?

How long do I have access to the course materials?

Can I download the course materials?

Is there a certificate upon completion?

What if I need help during the course?

Sugar Art

What materials do I need to get started with sugar art?

Is sugar art difficult to learn?

How long does it take to become proficient in cake decorating?

Can I use these techniques for commercial work?

Orders & Workshops

Can I commission custom cakes?

Do you offer workshops or in-person training?

What's the lead time for custom orders?

General

How do I get in touch with Ana or the team?

Are there any refund policies?

Do you offer discounts for bulk course purchases or groups?

Still Have Questions?